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Hide and Seek with the Desktop Licence Manager Server Status Enquiry

My name is Andy, one of the Desktop Support Analysts here in the Technical Support team. We are here to help with any questions or queries you may have regarding the Desktop Suite of products developed by Esri Inc or Esri UK.

Here in the Esri UK Technical Support team every day is different. We are asked about just about anything you can think of, some of which we have heard of, and some that we haven’t! Looking through some of our old support calls, there are however, some subjects that are asked about more frequently than others.

One such question is “How can I see who is using a specific licence?”, or “Am I able to perform a Server Status Enquiry like I was able to at v9.x?”

At v9.x, the ability to run a Server Status Enquiry was a routine task for many ArcGIS Licence Administrators within an organisation, allowing for the efficient management of their licences. It was run directly from the 9.x Licence Manager and allowed the user to see what licences were available, how many were available, and which users were consuming licences at that particular time.

The good news is that the ability to perform a Server Status Enquiry at v10 is still possible, it’s just hidden away! Whilst the functionality is no longer available in the v10 Licence Manager Interface, it can still be accessed via Command Prompt:

  • Open Command Prompt (Start > Run > cmd)
  • Type: 
 cd "C:\Program Files\ArcGIS\License10.0\bin"  
  • Press enter. This will change the current working directory to the specified path.
  • Type:
 lmutil lmstat -a -c service.txt  
  • Press enter. This will display the information previously given by the Status Enquiry.


Pretty simple stuff really, but not quite as obvious.

You may even consider creating the command as a batch file to save you typing in the command each time you require it…

  • In Notepad (or your preferred Text Editor) Type:
 cd C:\Program Files\ArcGIS\License10.0\bin\   
 lmutil lmstat -a -c service.txt  


  • Save this file as a Batch file (.bat) and name it whatever you wish (saving onto the machine containing the v10 Licence Manager)
  • You may then run the Batch file simply by double clicking the file!

So as you can see, all the functionality is still there, you just have to search and find it! Why not look a little harder and see what else may still be possible using Command Prompt?

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Reader Comments (2)

I'm running v9.x and I can query the licence manager remotely from my PC using the command line. This is done by having a copy of lmutil.exe on my PC and pointing to the IP address of licence manager server at the -c parameter:

lmutil lmstat -a -c @###.###.###.###

Is this still possible at v10?
March 13, 2012 | Unregistered CommenterDavid
Hi David, many thanks for your question.

The answer is yes, this will still work at v10.

As long as you have a copy of lmutil.exe on your client machine, and reference the IP Address of the server containing the Licence Manager, the licence usage will be returned as per the article.
March 13, 2012 | Unregistered CommenterAndy Smith

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